1 reviews | Active since Jun 2023
Woodford Car Hire CapeTown Airport
Rented a car from Cape Town Airport branch - staff was friendly and after standing g in a long line for over 30 minutes, got the car ( old and antiquated computer system in my opinion ) No problems with vehicle and I returned the vehicle as per contract , filled up and without damage (- upon the return it was inspected y a friendly young man and it was OK’d However 3 hours later I received a WhatsApp message that they re inspected the car ( by this time I am on a plane ready to leave the country) and that they found a chip on the windshield. NO proof thereof - just their word Today I get an email from their claims department that there will be R 5000 charge ( the same as the hood against my credit card - conveniently ) plus another R574 handling fee Again still no proof of any damage I think this is a common way for Woodford to **** their customers ( especially the foreign ones as there is no way to proof once innocence in a matter ) Had a larger van reserved for January 24 for the whole month , guess what ? That’s is now cancelled. Any charges will now be reported as *****ulent against my CC and the matter will handed over to a legal team. Lesson learned Shame on Woodfords
