tR
tracie R

1 reviews | Active since Aug 2022

12 Aug 2022, 10:45

Woodford Car Hire - Cape Town

Business trip to Cape Town. Booked a Toyota Urban Cruiser - a little tinny to be honest but provided the space we needed for samples. Arrived at CPT airport and all the paperwork was ready. Not the warmest of greetings but the complimentary coffee machine is a welcomed blessing on the early flights. Collected the car, watch out for crazy drivers, that are oblivious to people walking to collect their cars.... opened the cubby hole and found reminents of the previous owners popcorn. i have to say that Woodford customer service gentleman in the car park was really apologetic and offered to transfer us straight away to another car but we had already packed all our samples and there was nothing else wrong with the car so we kept the original one. A small oversight but it had no impact on us. Delivered the car back safely after a long day. A nice suggestion would be to have some trolleys at the bays when you return your car as we had to go and find a trolley to take our bags back to the airport. this will not stop us from using Woodford car hire, I have always been happy with the value for money and the cars I have hired.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply17 Aug 2022, 09:39
Official
Dear Tracie

Thank you for your valuable feedback and for taking the time to post this review. 

We are glad that you received an excellent service upon hiring,  we promise to continue to provide the best customer service and best cars to you.

Thank you for being part of our journey. 

Yours Sincerely 
Sindiswa V.