Woodford Car hire

Upon arrival at King Shaka airport, the customer service agents were extremely friendly and helpful. The booking process was easy and we received regular communication from the time of our initial booking as well as throughout the entire rental period. Well done Woodford. Unfortunately the vehicle, although fairly new was not to our satisfaction. We selected a Toyota Starlet with a 1.5l engine but were given a 1.0l Renault Triber as "similar" vehicle. This vehicle does not compare to the comfort, power or safety level of the Toyota. The Renault was uncomfortable to drive over long distance and struggle uphill. The clutch would shudder when starting at a steep incline and screeched when reversing. The rear left window was also not functional. Please, next time, give me the vehicle that I booked.