AM
Anton M

1 reviews | Active since Jan 2022

18 Oct 2022, 16:23

Woodford car hire

Being a regular customer can be good or terrible. When people knows you they treat you base on their feelings not as job requires. Woodford car hire @ King Shaka International Airport there is a Indian gentleman (Jayant) booking on him it is huge risk. Woodford car plans are good but his ways of manipulating the system and get support from his manager to treat you poorly are extremely bad.

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply18 Oct 2022, 16:29
Official
Dear Anton

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.

I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please contact my customer care team at ***

Your feedback is highly appreciated.

Yours Sincerely,
Kayla Marriott
Woodford Car Hire 
Vision 2022 Team 


Woodford Car Hire
Woodford Car Hire's reply19 Oct 2022, 14:10
Official
Dear NKULULEKO
 
I trust you are well.
 
Thank you for contacting me.
 
In response to your bad review, kindly advise me what took place hence I would like to address this further and resolve this as soon as possible.

Please advise a suitable time to contact you hence I have tried contacting you to resolve your complaint however there was no answer. 
 
You may contact me via email ( *** ) or via phone call on ***.
 
Thank you for your support.
 
Have an awesome day further
 
Stay safe 
 
Warmest Regards,
Kayla Marriott
Vison 2022 Team 
Woodford Car Hire
Woodford Car Hire's reply20 Oct 2022, 07:35
Official
Dear NKULULEKO
 
Thank you for reviewing our services.

As per previous Rental, kindly note you had booked a group A however was given a group B which is an upgrade.

Please be advised all our vehicle's are road worthy and double checked before client receives the vehicle. 
 
Thank you for your support.
 
Have an awesome day further
 
Stay safe 
 
Warmest Regards,
Kayla Marriott
Vison 2022 Team