AL
Abongile L

1 reviews | Active since Mar 2018

27 Jun 2022, 19:20

Woodford Car Hire - Bad Experience

I got charged for immobilize in which the vehicle disabled and was recovered due to excessive speeding in which I had argued my case that after leaving Queenstown on my drive from Pretoria to Port Alfred from my coffee. I noticed a car which was tailing me after 10pm, had to speed in fear of being highjacked as we all know how lawlessness is South Africa nowadays.

I was then left stranded in Port Alfred in Fish River Lodge which about 30km from town or 120km from East London. I had to find ways to get back to Pretoria and now also being charged R3500 for that inconvenience which was never explained to me nor sent on a document that would have clearly understood.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply28 Jun 2022, 07:29
Official
Dear Abongile


Thank you for your valued feedback and for taking time to review Woodford car hire.

I apologize for the frustration caused, please  allow me to address this query to the relevant departments.

They will investigate and communicate with you further by Email.

Thank you for your patience in this regard.


Yours sincerely.
Sindiswa  V.
Woodford Group