aB
aldrin B
1 reviews | Active since Jan 2011
23 Jan 2023, 10:31
Woodford Car Hire
Received a whatsapp at 12 saying the car I booked was ready, when I got there at 2PM , that car was no longer available. I received another car but I had to wait for it to be cleaned 1st. The alternative car was heavier on fuel as well. I hope the service improves.
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Woodford Car Hire's replyOfficial
23 Jan 2023, 12:03Dear Aldrin
Thank you so much for taking the time to post this review. We truly appreciate your valuable feedback.
We appreciate you bringing this to our attention and will ensure the branch gets addressed.
We appreciate you bringing this to our attention and will ensure the branch gets addressed.
As this is not the level of service we are trying to maintain.
My sincere apologies for the experience you had and will ensure going forward we will give you the best level of service.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
Woodford Car Hire's reply23 Jan 2023, 12:03
Official
Dear Aldrin
Thank you so much for taking the time to post this review. We truly appreciate your valuable feedback.
We appreciate you bringing this to our attention and will ensure the branch gets addressed.
We appreciate you bringing this to our attention and will ensure the branch gets addressed.
As this is not the level of service we are trying to maintain.
My sincere apologies for the experience you had and will ensure going forward we will give you the best level of service.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group