MB
Magnell B

1 reviews | Active since Feb 2023

08 Feb 2023, 11:17

Woodford Car Hire

We rent a car at Kind Shaka and a week later another payment went off for car rental in Cape Town, which definitely was not us! We still waiting for our refund from them. Please be careful when you use Woodford Car Hire.

0
Replies (4)
Woodford Car Hire
Woodford Car Hire's reply08 Feb 2023, 11:25
Official
Dear Magnell

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Kayla Marriott

Vision 2023 Team

Woodford Group
MB
Magnell B's update10 Feb 2023, 06:48
Reviewer Update
Good day, I receive a refund remittance 2 days ago, the refund is still not reflecting in my account, maybe the remittance is ***** as well , that is what happened when you deducted money from my Credit card in Cape Town which I did not authorized.
MB
Magnell B's update10 Feb 2023, 13:58
Reviewer Update
Good day, I receive a refund remittance that the refund was done on 07 Feb, the refund is still not reflecting in my account, maybe the remittance is ***** as well , that is what happened when you deducted money from my Credit card in Cape Town which I did not authorized
Woodford Car Hire
Woodford Car Hire's reply10 Feb 2023, 14:33
Official
Dear Magnell

Thank you for your valued feedback.

Kindly note the refund was processed on the 07/02/2023.

Please allow 3/7 working days for funds to reflect.

The refund was processed and will reflect soon.

Thank you for your support and patience.

Have a wonderful day further.

Yours sincerely,

Shaylene Hill
Woodford Group
Vision 2023 Team