TS
Tania S

1 reviews | Active since Oct 2016

01 May 2024, 22:15

Woodford Cape town airport branch I need urgent assistance

I really like Woodford and my past experiences with them was excellent! I also rated them very highly in the past on Hello Peter. However I made numerous calls to the Cape town airport branch and requested the call back function after I hold the line for a very long time. Nobody phoned me back yet. I did eventually spoke to an agent from Woodford and she asked for my cell phone number, but nobody called me back yet. I would love to speak to that specific Cape town airport branch urgently. Every time I asked for the Cape town airport branch they promised to put me trough, or call me back.....but nothing yet.

0
Replies (4)
Woodford Car Hire
Woodford Car Hire's reply02 May 2024, 07:24
Official
Dear Tania
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team
TS
Tania S's update02 May 2024, 07:43
Reviewer Update
Hi Abigail I can't see the email address. I want someone from Cape town airport branch to call me back urgently. I want to talk to a person, I am tired of emails and to make calls and to wait for someone to answer the phone. ***
Woodford Car Hire
Woodford Car Hire's reply02 May 2024, 07:49
Official
Dear Tania

I will  get someone from Cape Town Branch to contact you 

Yours Sincerely

Abigail Mentor
The Woodford Group
Vision 2024 Team
TS
Tania S's update02 May 2024, 07:54
Reviewer Update
I would appreciate it. Before 12h00 today please!!