GC
GJ C

1 reviews | Active since Nov 2020

01 Dec 2020, 15:12

Why Buy Cars / ***** On My Account

I have had a lease from Woodford Car Hire / Why Buy Cars for 3 months, my previous post in this regard has not been resolved.

I obtained a new lease from them earlier in November, my next payment to them is due mid December. This morning I woke up to two charges on my bank account, after previously instructing them that no charges may be presented to my bank account, and that invoices for payment must be submitted to me 7 days in advance to ensure payment.

I further made it clear that any attempt to debit any of my bank accounts in future will be considered *****. The amounts debited was for more than R3000

I have raised the previous issues again, and awaiting a reply

PS: One star is too much for them, there should be a 0 star rating on here

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply01 Dec 2020, 15:19
Official
Dear Gert 

Thank you so much for your feedback. 

Please kindly be advised that this query was in actual fact resolved. We have sent you proof of E-Toll charges and I have explained why you have been charged for fuel after your concern was raised about the empty to empty policy. 

You have acknowledged and signed as proof that you took the vehicle with a full tank of fuel. 

I am extremely sorry that you are still not satisfied with the answers that were given even after proof was sent. 

Thank you for the continuous support you have given to us and being apart of our journey. 

Yours Sincerely 
Samantha 
WoodFord Group         
GC
GJ C's update01 Dec 2020, 15:21
Reviewer Update
The above message is absolutely a lie, I have not signed off on anything. I never said I accept any fuel, this is a blatant lie.

Further I have sent you a separate emailing that deals amongst other things with your etoll account.

Please do not come on a platform like this and lie!
GC
GJ C's update01 Dec 2020, 15:24
Reviewer Update
Kindly provide proof to me where I have signed off on your fuel charge?