LR
Lawrence R

1 reviews | Active since Dec 2018

31 May 2024, 15:03

Well done Woodford!

After having been let down by another car hire company, I contacted Woodford in a hurry. I needed a car for a family holiday the very same afternoon. The person I spoke to on the phone was helpful and friendly. She sorted out my problem quickly and gave me a discount that I did not ask for and that she really did not have to. When I got to OR Tambo to pick up the car, I was helped by Shernice Doorasamy who gave me unusually personal service. I was not sure that the car that was available was large enough and she went with me to the parking bay with the key so that I could examine the car before signing for it. They facilitated my dropping the car off at a convenient branch on my return. I don't know why I even considered the competitor. Well done Woodford!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply31 May 2024, 15:10
Official
Dear Lawrence
 
 
Thank you so much for your positive feedback and for taking the time to post this review. 
 
We are so glad you're happy with the service received. 
 
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 
 
Thank you for your support and patience. 
 
Yours sincerely. 

Abigail Mentor
The Woodford Group
Vision 2024 Team