************ way of doing business

I regret booking a car with Woodford on 13 September 2024 and returning it at King Shaka International Airport on 15th September 2024, everything was in order when I dropped off the car at King Shaka International Airport and the person that received the car confirmed that there were no damages only to be sent an email a week later that the car was damaged and that the claim is R4175.35. I lodged a dispute and inturn received an email from Siyabonga Ngubane at *** that the matter will be investigated. To my surprise today 28th September 2024 my account has been debited with the claim amount and no one has reverted back to me with the outcome of the investigation. Another issue that is ***** about this is that the picture that was sent through about the alleged damage which is on the back bumper is a close up and doesn't show the number plate instead another picture is sent through of the front number plate. I would advise anyone to book a car with Woodford.