TB
Theo B

1 reviews | Active since Oct 2015

06 Nov 2020, 15:59

Watch out at Woodford Car Hire .

I hired a R449.00/day car for three days witch came to R1656.87 and when the car was returned an amount of R1570.63 . I called customer car the next day when I realized I had been charged extra . I was told this was for being a day late , then no! it was for extra insurance , then no! it was for the extra day as i only hired the car for two days and returned it late .

Guys be warned !!!! for a company to resort to these tactics to get to a few extra bucks ------- really !!!

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Replies (2)
Woodford Car Hire
Woodford Car Hire's reply06 Nov 2020, 16:06
Official
Dear Theo 

Thank you for your feedback. 

We will be using this as a learning tool to improve in every aspect of our business. 

Thank you for the continuous support you have given to us and being apart of our journey. 

Yours Sincerely 
Samantha 
WoodFord Group  
Woodford Car Hire
Woodford Car Hire's reply06 Nov 2020, 16:34
Official
Dear Theo 

Please kindly note that I am still addressing this matter, however, you were charged for 1 additional day due to you returning the vehicle after the grace period you were given. 

Thank you for the continuous support you have given to us and being apart of our journey. 

Yours Sincerely 
Samantha 
WoodFord Group