TN
Thomas N
1 reviews | Active since Dec 2022
01 Jan 2024, 18:10
Was better before, issues with car availability and long check-in times
Usually very good experience with Woodford, but lately you too often mess up with regards to car availability even when booking is made ages ago. And the waiting times at the Cape Town Airport office are often **********ly long, even if the queue is just a few people. Why does it need to take 15min or more to process each customer in the line?
Helpful (0)
Replies (1)0
Replies (1)
Woodford Car Hire's replyOfficial
03 Jan 2024, 08:53Dear Thomas,
Thank you so much for your feedback and for taking the time to post this review.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Thank you so much for your feedback and for taking the time to post this review.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Yours sincerely.
Nosimo Nthembu
The Woodford Group
Vison 2024 Team
Woodford Car Hire's reply03 Jan 2024, 08:53
Official
Dear Thomas,
Thank you so much for your feedback and for taking the time to post this review.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Thank you so much for your feedback and for taking the time to post this review.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Yours sincerely.
Nosimo Nthembu
The Woodford Group
Vison 2024 Team