Waiting for Refund

Item: Woodford Car Hire
Rating: 1
Author: Ziyad J

I changed my booking to a different date. When I went to collect my car on the revised date I was told that I needed to pay again.

I have yet to receive my refund for my previous booking. Please can this be sorted out urgently.

I am not your accounting department so its not my job to sit and reconcile your books

Helpful (0)

Replies (1)

Woodford Car Hire's replyOfficial

31 Oct 2023, 06:58

Dear Ziyad

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2023 Team