DV
Dan V

1 reviews | Active since Apr 2024

29 Apr 2024, 08:40

Wait for Woodford

The authorization hold on my credit card has not been cleared for 32 days now, despite Woodford indicating on their website that it shouldn't take longer than 10 (the guy receiving the vehicle back said it should be within 3 days). My enquiries to Woodford (first one 6 days ago - ***) remain unanswered. Rest of service OK.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply29 Apr 2024, 08:45
Official
Dear Dan
 
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback. 
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. 
 
You may email us on *** 
 
Thank you for your support. 
 
Yours Sincerely. 

Abigail Mentor
The Woodford Group
Vision 2024 Team