MW
MsNoma W

1 reviews | Active since Apr 2023

02 Dec 2025, 12:04

Very Good can be Excellent!!!

There is a great deal of good happening at Woodford (Umhlanga) and my overall experience has been positive. Everything is well-organized on paper and equally impressive in person. However, I would like to mention one area for improvement: the process of entering the offices and collecting the vehicle took slightly longer than expected. I hope this can be reviewed for future customers. To Sheldon you are a *star* a real MVP. Your customer service is top tier please keep up the excellent work.

This was my first time hiring a car, and I will most likely use Woodford again. I am now awaiting the refund of my deposit and trust that this process will also be smooth.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Dec 2025, 13:35
Official
Dear MsNoma

Thank you for your positive feedback and for taking the time to post this review. 

We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.  

Thank you for your business and loyalty, you are a valued customer of the Woodford Group. 

We wish you many safe journeys with us.

Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team