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Mashite M

1 reviews | Active since Mar 2022

03 Oct 2022, 21:08

Very efficient service

I would like to express my gratitude for the professionalism and efficiency of your staff at Hilton Sandton. My experience with Woodford was like no other. Best products too. Ma****e

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply04 Oct 2022, 07:14
Official
Dear Ma*****

Thank you so much so much for taking the time to review our services.

We are glad that you received an excellent service, and we will continue to provide the best service and best cars to you.

Thank your for your support.

Have an awesome day further

Kindest Regards,
Kayla Marriott
Vision 2022 Team 


MM
Mashite M's update09 Oct 2022, 11:45
Reviewer Update
On 14 September, I paid a deposit of R250 to book a car for hire. On the day of collecting the car I was charged the full car hire amount of R1453, 34 whereas the booking confirmation stated that I will pay R1203, 34. I used the to attend an event close by and returned it the same day after few hours having used only 25 km upon return with a full tank petrol. I did not drive the car on toll roads or damage anything. I returned it clean exactly as I found it. I have just been charged R826, 35 for sweet nothing. I have been charged R1076 extra above the rental rate. I demand a refund. This is a significant additional charge. The worst part was that I was not given or sent any invoice or contract documents. Why ruin a good impression with such a poor administration.
Woodford Car Hire
Woodford Car Hire's reply11 Oct 2022, 07:16
Official
Dear Ma*****

Thank you contacting me.

Kindly forward us an email on *** for further investigation. 

Thank your for your support.

Have an awesome day further

Kindest Regards,
Kayla Marriott
Vision 2022 Team