SW
SONET W
1 reviews | Active since Jun 2023
15 Jun 2023, 12:54
Very dissapointed
Been using Woodford for the past 5 years and never experienced such bad service as on Sunday. They refused to give the car without a passport, which they never asked for before. Refused to assist with details for another company to assist. Woodford lost a very loyal customer
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Woodford Car Hire's replyOfficial
17 Jun 2023, 10:36Dear Sonet
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on ***
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your continued support.
Yours Sincerely
The Woodford Customer Care Team
Vision 2022 Team
Nomathemba Mhlongo
Nomathemba Mhlongo
Woodford Car Hire's reply17 Jun 2023, 10:36
Official
Dear Sonet
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on ***
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your continued support.
Yours Sincerely
The Woodford Customer Care Team
Vision 2022 Team
Nomathemba Mhlongo
Nomathemba Mhlongo