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rita M
1 reviews | Active since Jan 2020
31 Jan 2020, 11:07
Very disappointed
It was the worst car hire experience i ever had. I had to pay a assurance that was 3x more expensive than any previous hire and i only realize when you already deduct it from my account before i got to my destination. the service at cape toen airport was very unfriendly and poor then i gad to pay the daily hire, again a daily fee and for extra kilos the car cost me far over R5000,00. i will never use this provider again.
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Replies (1)
Woodford Car Hire's replyOfficial
09 Mar 2020, 16:18Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Woodford Car Hire's reply09 Mar 2020, 16:18
Official
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent