ML
Melissa L

1 reviews | Active since Jun 2023

18 Jun 2023, 11:36

Unsafe High Risk Accident Rental

Worst experience I have ever had with a car rental company as a frequent traveller. I have received the hired vehicle with a lose steering wheel, broken hooter as well as cruise control that did not work. I have reported it the same night with no assistance, phoned the Woodford ORT branch where I collected the vehicle and I was assured of a new vehicle and never received it. Phoned the following day and again assured the same. I will NOT recommend this company.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply18 Jun 2023, 14:44
Official
Dear Melissa

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Nomathemba Mhlongo

Vision 2023 Team

Woodford Group