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Yolanda M

1 reviews | Active since May 2024

16 May 2024, 09:08

Unprofessional/ ****mer .poor service

Last week i came here to makena review on woodford car rentals company. Instead of attending to my matter they asked hello peter to remove my review because its not true... Today i woke up to an empty bank account WOODFORD CAR RENTAL debited my accout. After i took the matter with their office... i hate this company with all my heart. They are ******* DONOT USE them..

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply16 May 2024, 09:12
Official
Dear Yolanda
 
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback. 
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. 
 
You may email us on *** 
 
Thank you for your support. 
 
Yours Sincerely. 

Abigail Mentor
The Woodford Group
Vision 2024 Team
YM
Yolanda M's update20 May 2024, 13:15
Reviewer Update
I was charges R5000.12 yes five thousand and twelve Rand for a scratch on a bumpee i want to upload that picture. The strach is more expensive than the bumper of a Toyota corolla. I want to upload a picture for the public to see. THE SADDEST PART I DIDNOT SCRATCH THAT CAR. When when they debited my acc i was still waiting for a proof from Hatfield branch that provesthey gave me a car without a scratch. I hate woodford.i hate them with everything in me..poor service poor communication poor customer handling...
YM
Yolanda M's update20 May 2024, 13:18
Reviewer Update
Please can anyone help how do i upload a pic of a scratch less that 30cm on the left under the light less than ur smallest figure. Wood ford took my R5000.12 for that. I hate you guys