Unknown credit card charge

Item: Woodford Car Hire
Rating: 4
Author: Suliman E

Hi,

Thank you for otherwise excellent service. I tried the call centre number and there's no answer - can you please assist me. I hired a car at King Shaka airport and everything went well. My credit card was debited for the amount as agreed. But I see there's an amount of R809.19 for Woodford at OR Tambo on 3rd September - what is this amount for?

Helpful (0)

Replies (3)

Woodford Car Hire's replyOfficial

13 Sept 2022, 14:29

Dear Suliman

Thank you for your valued feedback. I'm sorry that you had such a frustrating experience that's not what we like to read about. Please note that I have forwarded your query to customer care department, our friendly customer care agent will investigate and will contact you during work hours.

Thank you for your support.

Yours Sincerely Sindiswa V.
WOODFORD GROUP

Woodford Car Hire's reply13 Sept 2022, 14:29

Official

Suliman E's updateReviewer Update

13 Sept 2022, 14:45

Thank you for your prompt response.
I will await their call

Suliman E's update13 Sept 2022, 14:45

Reviewer Update

Thank you for your prompt response.
I will await their call

Woodford Car Hire's replyOfficial

15 Sept 2022, 09:03

Dear Ebrahim

I trust you are well.

Thank you for contacting me.

Please be advised that i have provided an invoice via email.

Thank you for your support and most importantly your patience.

Have an awesome day further

Stay Safe

Kind Regards,
Kayla Marriott

Woodford Car Hire's reply15 Sept 2022, 09:03

Official