MK
Max K

1 reviews | Active since Mar 2013

10 Oct 2015, 14:11

*********/******* business practice

I reserved a car on September 30, 2015 with OR Tambo and was quoted R1,249.00. When I went to collect the car on October 3, 2015, it was not showing on the system! I showed the agent the reservation on my phone and he released the car to me stating that I should forward him the mail with the quote which I did.<br> <br> I was supposed to return the car on October 5 and instead returned it a day earlier. On Monday I was whipped with an invoice of R3,424.27, twice the amount that I was quoted on! I tried to enquire with the outlet and the phones just ring. When I finally got the agent who assisted, he said he would pick it up with the manager. I am still waiting.<br> <br> To make the matters worse, they still haven't released my R12,500.00 deposit back into my credit a week later. Now, if this is not thieving of the highest order, then I don't know what it is - ****************?<br> <br> This is ********* and ******* business practice. <br>

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply11 Oct 2015, 14:37
Official
Hello mkhuto,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations