SM
Scelo M
1 reviews | Active since Nov 2017
26 May 2025, 10:04
Uncleared Holding Deposit
You have to call more than once to have your holding deposit cleared. I am being inconvenienced - I have payments to make.
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Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
26 May 2025, 13:48Dear Scelo
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Nomathemba Mhlongo
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Nomathemba Mhlongo
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply26 May 2025, 13:48
Official
Dear Scelo
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Nomathemba Mhlongo
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Nomathemba Mhlongo
The Woodford Group
Vision 2025 Team
SM
Scelo M's updateReviewer Update
26 May 2025, 13:56Check my previous review about you guys, this happens all the time. I have to call and email everytime for my deposit to be uncleared. I’ve called and emailed, the matter is still not resolved. I have to book the first flight out to Durban from Johannesburg for tomorrow, this is an inconvenience. How best will you assist if I’m unable to book because of this incompetence?
SM
Scelo M's update26 May 2025, 13:56
Reviewer Update
Check my previous review about you guys, this happens all the time. I have to call and email everytime for my deposit to be uncleared. I’ve called and emailed, the matter is still not resolved. I have to book the first flight out to Durban from Johannesburg for tomorrow, this is an inconvenience. How best will you assist if I’m unable to book because of this incompetence?