Unauthorised debit transactions by Woodford

I rented a car via Cartrawler, which I paid full rental amount. On the pick up date January 07,2020 Woodford tells me the car I reserved is not available. They then offered me another car at the same price. They charged me for the car because they claimed that their system has not yet reflected the payment I made through Cartrawler, and they promised to refund me once the payment reflects. The car was rented for 1 day. On returning the car on January 08, 2020, they somehow show me some damages that were hidden on the original car inspection which I disputed; a slight scratch on the door plastic panel at just above foot ankle height.They later did not refund me my money, they cashed in on the Cartrawler deposit I paid, the deposit they made me pay and also made a transaction through my account a month later February 11, 2020 without my consent. I sent them numerous email trying to inquire, to no response. I had to cancel my credit card and lodge a dispute for a ********** transaction through my bank because Woodford just plainly ignored all my attempts to engage them. I will never ever rent through these guys and I advise anyone I meet against them.