MC
Meagen C

1 reviews | Active since Aug 2020

21 Mar 2026, 10:31

Trusted car hire,but check your vehicles sound reliable. I wouldn't book with any other car hire, only Woodford

Booking was easy on the website, I got an immediate call to confirm the booking, lovely service by the consultant. Pick up was smooth and efficient however the lady at the counter was not friendly. Car was relatively new, I asked for a good vehicle as I was going to use it long distance over the days I had hired it. Once on the road the engine noise was shocking, above 60kms the car also starts rattling to an extent. For a vehicle which was so new (low mileage) under 10000kms the engine sounded like a tractor. I know its not on the company and obviously the clients hiring the vehicle don't respect the car and the hiring company. But I think if you hear the car is not sounding right check the car out properly. I got unlimited kms for a reason and expected a reliable car. It did serve its purpose however I was worried every trip I made.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply23 Mar 2026, 07:17
Official
Dear Meagen 

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team