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Peter M

1 reviews | Active since Apr 2023

14 Apr 2023, 17:59

Titanic wait for the car did not ruin the whole experience

The collection of the car from Cape Town airport on Monday 3rd April took 1 hour and 25 minutes from the moment of joining a long queue. There was no reason for the delay except for customer demand and slow processing. Thereafter, the experience was very good. The car was clean and well presented. We had no issues with it and the drop off was reassuringly quick with an emailed invoice.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply15 Apr 2023, 10:37
Official
 Dear Peter

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
 We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
We will are working towards making the process a lot more quicker at the branches for our customers
 
 We appreciate your business and hope to serve you again in the future.

Yours sincerely,
Nomathemba Mhlongo
 Woodford Group
Vision 2023 Team