AH
Amar H
1 reviews | Active since Nov 2020
28 Nov 2020, 23:18
Times of change
Woodford frontline staff are very efficient in ommiting important information in their fine print. Please read your terms and conditions before you hire a car from them. I was charged for a full day for being an hour late on return
Thank you woodford. That's the end of my patronage to you.
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Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
29 Nov 2020, 17:05Dear Amar
Thank you for your feedback.
I am extremely sorry you feel this way. Yes it is extremely important to read terms and conditions because every business has them.
I would like to think that you have not signed a rental agreement with WoodFord without actually reading the terms and conditions. It is not fair to blame a company for you signing an agreement you did not actually read.
WoodFord gives you a grace period of 1 hour to return the vehicle, any time over that is charged as a new day.
So are you trying to tell me you have signed something not knowing this?
I do suggest in future you please read through something carefully before signing something. Unfortunately WoodFord cannot be held responsible for something you have failed to do.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you for your feedback.
I am extremely sorry you feel this way. Yes it is extremely important to read terms and conditions because every business has them.
I would like to think that you have not signed a rental agreement with WoodFord without actually reading the terms and conditions. It is not fair to blame a company for you signing an agreement you did not actually read.
WoodFord gives you a grace period of 1 hour to return the vehicle, any time over that is charged as a new day.
So are you trying to tell me you have signed something not knowing this?
I do suggest in future you please read through something carefully before signing something. Unfortunately WoodFord cannot be held responsible for something you have failed to do.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Woodford Car Hire's reply29 Nov 2020, 17:05
Official
Dear Amar
Thank you for your feedback.
I am extremely sorry you feel this way. Yes it is extremely important to read terms and conditions because every business has them.
I would like to think that you have not signed a rental agreement with WoodFord without actually reading the terms and conditions. It is not fair to blame a company for you signing an agreement you did not actually read.
WoodFord gives you a grace period of 1 hour to return the vehicle, any time over that is charged as a new day.
So are you trying to tell me you have signed something not knowing this?
I do suggest in future you please read through something carefully before signing something. Unfortunately WoodFord cannot be held responsible for something you have failed to do.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you for your feedback.
I am extremely sorry you feel this way. Yes it is extremely important to read terms and conditions because every business has them.
I would like to think that you have not signed a rental agreement with WoodFord without actually reading the terms and conditions. It is not fair to blame a company for you signing an agreement you did not actually read.
WoodFord gives you a grace period of 1 hour to return the vehicle, any time over that is charged as a new day.
So are you trying to tell me you have signed something not knowing this?
I do suggest in future you please read through something carefully before signing something. Unfortunately WoodFord cannot be held responsible for something you have failed to do.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
AH
Amar H's updateReviewer Update
30 Nov 2020, 00:14Hi Samantha
I thought that my disappointment in your business was over when you charged me for an additional day of 599.86 but you now have taken the cake by taking an additional amount of R87.40 for unknown reasons. Thank you very much.
You are a star
I thought that my disappointment in your business was over when you charged me for an additional day of 599.86 but you now have taken the cake by taking an additional amount of R87.40 for unknown reasons. Thank you very much.
You are a star
AH
Amar H's update30 Nov 2020, 00:14
Reviewer Update
Hi Samantha
I thought that my disappointment in your business was over when you charged me for an additional day of 599.86 but you now have taken the cake by taking an additional amount of R87.40 for unknown reasons. Thank you very much.
You are a star
I thought that my disappointment in your business was over when you charged me for an additional day of 599.86 but you now have taken the cake by taking an additional amount of R87.40 for unknown reasons. Thank you very much.
You are a star