FM
Fred M

1 reviews | Active since Jun 2017

21 Aug 2024, 09:45

There’s room for improvement

Overall the service with Woodford is awesome , I’ve been a client for years but this time I noticed mathematical errors on what was invoice to me and the actual amount charged on my credit car, a R2 is not much for one client but compiled in thousands make a substantial value. Secondly one of the things that attracted me to Woodford was the fact that I’d get my money back within two hours of dropping off the car , which is never the case now and I have to wait 3 days before that happens

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply21 Aug 2024, 10:34
Official
Dear Fred

Thank you so much for your positive feedback and for taking the time to post this review. 

We are so glad you're happy with the service received. 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.

Thank you for your support and patience.

Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team