SD
Sunesh D

1 reviews | Active since Sept 2026

06 Sept 2026, 14:53

The Worst Experience with an Hour Delay on Vehicle Collection

The Worst Experience, the vehicle wasnt ready & available on arrival. The service assistants lie about the vehicle arrangements for collection & only got the car an hour later to my initial booking confirmation. Customer centricity is flat demonstrating no passion or enthusiasm of elevating the Woodford Brand. Very sad team in KSIA centre.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply07 Sept 2026, 07:57
Official
Dear Sunesh

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team