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Ncedisa ncedisa.nkala

1 reviews | Active since Jul 2024

11 Jun 2026, 10:57

The service I received was not good at all

The service I received was not good at all. I booked the vehicle but only to be told that it is not available. Eventually, I was given an X1 which happened to show a sign of tyre pressure. I had to go back to the office and have the changed, which is also time consuming. Lastly, it is happening for the second time where I have booked a vehicle but only to be told that it is not available.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply11 Jun 2026, 11:48
Official
Dear Ncedisa

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team