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ashley D

1 reviews | Active since Aug 2013

04 Oct 2024, 08:51

thank GOD for the heads up, wont be using their service

did a booking online WWGP009299. cancelled it cos i could not make changes to the time's still waiting for my refund from July multiple emails and whatsup all that has happened is the booking has been conveniently revived and then just getting emails saying refund is done with no proof

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Replies (2)
Woodford Car Hire
Woodford Car Hire's reply04 Oct 2024, 10:50
Official
Dear Ashley 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

Customer care will be in touch with you shortly 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire
Woodford Car Hire's reply04 Oct 2024, 15:39
Official
Good day Ashly
I trust that you well,
Thank you for taking your time to write this review,
Please note that your refund was processed  on the 04/10/2024, You may kindly allow 7-10 working days for this funds to reflect into your account,
My apologies for any inconvenience.
Thank you