TERRIBLE SERVICE- MY REIMBUR*****T NOT PAID

Item: Woodford Car Hire
Rating: 1
Author: Nolusindiso N

I had the worst service ever at Cape Town International Airport branch. I received a car with a fuel tank that was not full. I had to refill the car before returning it and I was told I'd get reimbursed for that and till this day they have not done that. In addition to this, they deducted R824 from my credit caard with no explanation. I've sent emails, called the branch several times with no response. WOODFORD CAR HIRE, CAN YOU PLEASE PAY BACK MY MONEY???

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Replies (1)

Woodford Car Hire's replyOfficial

11 Feb 2020, 07:07

Thank you for taking the time to review Woodford Car Hire.

We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.

Thank you again for your support and the invaluable input that will guide us in improving our service to you.

Sincerely,

The Woodford Customer Service Team

Woodford Car Hire's reply11 Feb 2020, 07:07

Official

Thank you for taking the time to review Woodford Car Hire.

We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.

Thank you again for your support and the invaluable input that will guide us in improving our service to you.

Sincerely,

The Woodford Customer Service Team