GM
Gregory M

1 reviews | Active since Dec 2023

26 Dec 2023, 10:53

Terrible Service

Poor experience. Booked an 8 seater vehicle at Woodford cape town Airport. Got there with 7 passengers in tow only to be told that they don't have the vehicle. Yet they confirmed my booking weeks in advance!!! How does that work. They then offered me 2 Toyota corollas which didn't help cos we only had 1 licensed driver. On top of that the staff told me I should go around to other car rentals and ask them but there is nothing they can do!!!! Terrible experience

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply03 Jan 2024, 07:43
Official
Dear Gregory
  
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Nosimo Nthembu
The Woodford Group
Vision 2023 Team