MS
Mohommed S
1 reviews | Active since Oct 2024
31 Oct 2024, 06:16
Terrible service
Gone 20 days, still no deposit returned??
Helpful (0)
Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
31 Oct 2024, 07:11Dear Mohommed
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply31 Oct 2024, 07:11
Official
Dear Mohommed
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
MS
Mohommed S's updateReviewer Update
01 Nov 2024, 15:13It is now going even further without receiving my deposit and this is on my Cresit Card!
Contacted Woodford got through to Hlengiwe AGAIN..she this time tried getting FNB on the line and she dropped off while waiting. I ended up speaking to an agent who advised the payment has been released from they side aswell and a further 30 days for payment to reflect.
How is that even possible when Woodford advised 7-10 working days for deposit to be refunded???
Contacted Woodford got through to Hlengiwe AGAIN..she this time tried getting FNB on the line and she dropped off while waiting. I ended up speaking to an agent who advised the payment has been released from they side aswell and a further 30 days for payment to reflect.
How is that even possible when Woodford advised 7-10 working days for deposit to be refunded???
MS
Mohommed S's update01 Nov 2024, 15:13
Reviewer Update
It is now going even further without receiving my deposit and this is on my Cresit Card!
Contacted Woodford got through to Hlengiwe AGAIN..she this time tried getting FNB on the line and she dropped off while waiting. I ended up speaking to an agent who advised the payment has been released from they side aswell and a further 30 days for payment to reflect.
How is that even possible when Woodford advised 7-10 working days for deposit to be refunded???
Contacted Woodford got through to Hlengiwe AGAIN..she this time tried getting FNB on the line and she dropped off while waiting. I ended up speaking to an agent who advised the payment has been released from they side aswell and a further 30 days for payment to reflect.
How is that even possible when Woodford advised 7-10 working days for deposit to be refunded???