TERRIBLE SERVICE

I returned a card on the 5th of April with a minor damage. The offer I had been given was the zero excess one and I was advised that I would be liable for an Admin Fee of about R500 for the claim.

Almost a month later my full deposit has been banked and I have not been refunded the deposit.

Whenever I call I'm given promises that they will contact finace for a follow up and call me back. To this day no one has called me back or even provided a proper explanation.

Before this incident I had never received any negative experience.

PLEASE PAY BACK MY MONEY AND YOU WILL NEVER SEE ME RENTING A CAR WITH YOU AGAIN!!!!