RB
Rolf B
1 reviews | Active since May 2018
06 Jun 2025, 08:25
Suspect and *****ulent
In November 2023 we rented a car from Woodford and after a few days another car hit us from the back. Woodford charged us with R25'000 as per rental contract. After 2-3 months the insurance from the initiator of the accident paid the damage, as from Woodford confirmed. Since then we are waiting for the full refund of our deposit. The ombudsman from the Motor Industry tried to help and spoke a few warnings against the company, without any success. Now we are with the NCC (Natl. Consumer Commission) to get support for the refund. They are investigating since months. My advice: Stay away from this company. Suspect and *****ulent.
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Replies (2)
Woodford Car Hire's replyOfficial
06 Jun 2025, 08:45Dear Rolf
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply06 Jun 2025, 08:45
Official
Dear Rolf
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
RB
Rolf B's updateReviewer Update
06 Jun 2025, 09:16Would you be able to publish for once a personal comment or you just do the copy/paste?
RB
Rolf B's update06 Jun 2025, 09:16
Reviewer Update
Would you be able to publish for once a personal comment or you just do the copy/paste?