KB
Kaylene B

1 reviews | Active since Aug 2023

29 Aug 2023, 13:33

Superb Service and Customer Relations

Love working with these guys. Jay and the team at King Shaka Durban go way beyond the call of duty to make us feel welcome after a long trip. The paperwork goes smoothly and always quick to address our concerns. The team and Aziza and the guys handling the car allocations are always super efficient and friendly. Unlike rival competitors, that couldnt be bothered to remember repeat customers and our names Just one thing guys please get your coffee machine fixed - just love this special customer touch point after a long journey. Crazy as it is, these little things make a big difference. Thanks, guys at King Shaka. You guys are fantastic.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply29 Aug 2023, 13:56
Official
Dear Kaylene

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
 We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback. 

We appreciate your business and hope to serve you again in the future.

Yours sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team