Substandard level of service

I had a few questions prior to finalizing my booking with Woodford Car Hire, I used the contact form on your website not once, but twice. Additionally, I provided my contact number through the "call me back" feature, expecting a response to my queries.

I have yet to receive any form of acknowledgment let alone a response to my question. The lack of communication is disappointing as a potential client and raises concerns about the level of professionalism displayed by Woodford Car Hire.

I can only assume that this substandard level of service reflects how Woodford Car Hire treats its existing clients. This assumption undermines the reputation and credibility of your company.