JB
Jacques B

1 reviews | Active since Sept 2013

17 Sept 2019, 16:43

Struggling to get my deposit back??

On 1 Sep 2019 I hired a car at the PE branch and paid R5000 deposit. I still have not recieved it back! I've phoned 8 or 9 times and get the same lie: they have reversed the deposit. But it clearly isnt! Its been almost three weeks now, and I dont know what to do anymore. My own bank can't even help me. Not in a million years will I ever use woodford again or reccommend it to anyone!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Dec 2019, 07:41
Official
Thank you for taking the time to review Woodford Car Hire.
 
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
 
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
 
Sincerely,
 
The Woodford Customer Service Team