1 reviews | Active since Aug 2023
STILL WAITING FOR MY DEPOSIT TO BE RELEASED....
I write this with a heavy heart... When I needed to hire a car, my brother recommended Woodford and he assisted me in making the reservation, little did I know that was I was sending myself to ICU.
I made a reservation (#***) for 21 - 24 July 2023 and collected the car from CPTIA. The car was returned timeously and since, my deposit hasnt be released. I made numerous unsuccessful calls, have sent emails and on 04 Aug. 2023, Junaid Williams confirmed that the deposit was released (CT-88199). Tomorrow its a week since his confirmation response but deposit "dololo, niks"... Its really heart aching not to mention frustrating to be running after whats due to me. I made plans and all those plans Woodford car hire has RUINED them.
I wish I had hired this car with one of your competitors, surely I wouldnt be in this enormous frustration. The service I have received has been appalling, horrific and stressful.
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
I have received your response however it doesnt help me... Its just as dead. All I need is my refund to be released, can you advise when will this happen?? Can someone atleast contact me with some tangible or positive feedback.
As I have indicated, today its a week since I received a confirmation that the funds will be released, I have again tried calling your CTIA branch with no response causing more frustration...
I have received your response however it doesnt help me... Its just as dead. All I need is my refund to be released, can you advise when will this happen?? Can someone atleast contact me with some tangible or positive feedback.
As I have indicated, today its a week since I received a confirmation that the funds will be released, I have again tried calling your CTIA branch with no response causing more frustration...