Stay away from Woodford car hire

I have not been as triggered in a long time by a service industry as I have been by Woodford car hire. I had reserved a vehicle (Toyota Starlet auto or equivalent), paid in advance and duly arrived at Cape Town International to collect the car. I was informed that I had been "upgraded" to a Mitsubishi ASX. The vehicle in question had tree-branch scratches all the way down the left-hand side, the rear number plate was about to fall off and generally looked as if it had been on Safari. I went back to the office to express my dissatisfaction and was then offered a Polo Vivo automatic with 32,000km on the clock. This vehicle drove well but an inspection revealed that the driver's side rear door window was held in place by a piece of plastic. The kinks in the roof above this door are testimony to sub-standard crash-repairs. I have video footage of both vehicles in case any one at Woodford actually cares. This is a company that competes with the big-name Rental companies, as evidenced by the similar pricing. Yet they think they can get away with palming-off sub-standard vehicles onto their customers. I am appalled and will not be back