JR
John R
1 reviews | Active since Mar 2018
25 May 2023, 16:51
Staff need more training
Not the most efficient of staff. Would not recognize my pre-booking cost and charged my card nearly double the cost of my pre-order. Took 10 days and a couple of visits to the airport to get a refund. You also need to watch carefully all the marks on the car before leaving.
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Replies (1)
Woodford Car Hire's replyOfficial
26 May 2023, 07:24Dear John
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Junaid Williams
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Junaid Williams
The Woodford Group
Vison 2023 Team
Woodford Car Hire's reply26 May 2023, 07:24
Official
Dear John
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Junaid Williams
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Junaid Williams
The Woodford Group
Vison 2023 Team