PB
Prospero B

1 reviews | Active since May 2021

31 Aug 2024, 18:01

Sleep deprived by over zealous night team.

I love this car hire company. They have great vehicles and lovely staff - but they decided to call me and wake me up two nights running- once at 430 am and the next night at 3 am to tell me that the car’s battery was showing low charge!

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Sept 2024, 07:53
Official
Dear Prospero

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

Customer care will be in touch with you shortly  

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team