Shoddy service and an unnecessary withholding of Deposit Funds!!!

I hired with Woodford twice tis year, the first car was returned to OR Tambo on 16th December 2023, and the 2nd hire was returned on 3rd December 2023 to Cape Town Int Airport. Both hire deposits are yet to be refunded to my account, which has not only inconvenienced me financially, but has also rendered me liable for unnecessary overdraft fees with my bank. On both occasions, the deposit was blocked twice (2 same amounts each time!!) I have made repeated calls to Woodford Head Office, Woodford OR Tambo Int. Airport and Woodford Cape Town Int Airport, to no avail. Just today, I have been at it since this morning, and am forever being kept on hold, and I eventually got cut-off on all 3 lines, the same way!!

I am livid at the blatant inconvenience!!!