Shocking service & extremely bad attitude

8th Feb booked a car online. Collect Pinetown 9:30 9th, booking number 216777. Arrived Woodford Pinetown 9:45 told they didn't know about it. They didn't keep cars in Pinetown. Told to go to Durban. The attitude shocking. Ph Durban, they knew nothing about it, would call back in 5 minutes. 20 minutes phoned again. Told us the car was in Pinetown. We were **** too about no cars in Pinetown & had to deal with attitude too! On inspection, tyres didn't match, front left tyre under the minimum tread - *******. Told they would change it when returned, we had a spare anyway. After wasting time, decided to take the car. Who's responsible for a fine? What if we had a blow-out and crashed, who would pay for damage? Cars interior was dirty, floors covered in mud. The clutch was faulty & the car could not be used! They dropped us at home & said they would deliver a car to us by 12:00. The morning wasted & arrangements cancelled. It's now 12:15 and we are waiting. Will we be expected to pay for today??? We will see.