LT
Lucky T

1 reviews | Active since Apr 2021

30 Jan 2022, 00:04

Selfish

This is one one the worse company I ever worked with. They gave me a car that permit does not correspond with vin number. Who does that mara. And when police stop me they say they can take the car mind you it's ten o'clock at night. I waited there for almost two hours for their guys to come pick me up. They took me to the airport.. when I get there they say I should take smaller car than what I was driving and if I don't want it I must leave and they demanded the key. When I refuse they clamp the car by now the time was 11oclock at night. They say I should get taxi back to Joburg. I had to make a plan cause now they send one Boer with a gun to force me to hand over the keys. Mind you these guys are the one who wrote the permit on the car that they gave me. I'm stranded at the airport with no car the I paid for, I paid for 30day. No car no money to go back to town where I stay. WOODFORD CAR HIRE NDIYANIBULELA YHOOO.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply31 Jan 2022, 09:54
Official
 

Dear  Lucky 

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention. 

I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on *** 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 

Thank you for your continued support.

Yours Sincerely 
The Woodford Customer Care Team 
Kayla Marriott