TK
Thulane K

1 reviews | Active since Dec 2015

16 May 2024, 10:39

Seamless experience

Seamless exercise booking a car online and immediately received a whatsup message as confirmation. Arrived at the Hatfield branch and was received warmly by Boipelo who assisted me outstandingly so even though the car I hired they didn't have. He found me a smaller car at the OR Tambo branch. Drove to OR Tambo and yet again I was received warmly by Georgia and Martin whom I explained the situation and without fail they met my expectation. Was extremely satisfied with the seamless experience and friendliness of the staff. At this stage pending my refund I would rate the total experience a 8/10

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply16 May 2024, 11:22
Official
Dear Thulane
 
 
Thank you so much for your positive feedback and for taking the time to post this review. 
 
We are so glad you're happy with the service received. 
 
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 
 
Thank you for your support and patience. 
 
Yours sincerely. 

Abigail Mentor
The Woodford Group
Vision 2024 Team