mG
mark G

1 reviews | Active since Jun 2024

25 Jun 2024, 07:19

Rude staff,

Booked month rental and paid upfront. Staff at the Sandton branch were yelling at each other like angry siblings in front of clients, very unprofessional. Couldn't take the car I had rented, which was fine as I understand company policies, but it's now been going on 3 weeks and still no refund after multiple calls, while I have received refund from Sani in 3 days. Read reviews from other people I highly recommend not paying any deposits to this company

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply25 Jun 2024, 07:24
Official
Dear Mark
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team
mG
mark G's update25 Jun 2024, 07:47
Reviewer Update
This is an automated response with no actual email address.