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Christopher G

1 reviews | Active since Mar 2009

17 Feb 2020, 13:06

Relentless, repeated ongoing spam from Woodford

I keep getting unwanted sms spam from them. There's no opt out option or phone number to cancel this spam. I get the same message repeated.

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply09 Mar 2020, 18:12
Official
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience. 

Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support. 

Yours Sincerely, 
Samantha - Vision 2020 Agent  

CG
Christopher G's update09 Mar 2020, 18:52
Reviewer Update
It happened again after I complained. Still no opt out option
CG
Christopher G's update18 Mar 2020, 01:46
Reviewer Update
Got the same auto-response from 'Samantha', word for word but it hasn't been sorted